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Frequently asked Questions
Wholesale
1.1 Is Bead Them Up p/l Retail or Wholesale?
1.2 Do I need an ABN to purchase wholesale from Bead Them Up p/l?
Shopping
2.1 Do you have a shopfront I can visit?
2.2 Is there a minimum purchase when shopping?
2.3 Is there a printed catalogue?
Payment
3.1 Why don’t you process credit card payment over the internet and ask for phone number instead?
3.2 I have selected the incorrect payment option at checkout what can I do?
Shipping
4.1 When can I expect my order?
4.2 I have not received my order yet?
Wholesale
1.1 Is Bead Them up p/l Retail or Wholesale?
Because Bead Them Up p/l imports most of our products direct from manufactures we can supply products at wholesale prices.
1.2 Do I need an ABN to purchase wholesale from Bead Them Up p/l?
As we give an additional 15% discount to Jewellery businesses we need to see proof that ABN is for registered jewellery business only.
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Shopping
2.1 Do you have a shopfront I can visit?
Bead Them Up p/l is not only a website company we have a showroom at
Shop 3 / 284-290 Rocky Point Road
Ramsgate 2217 Sydney
(15 minutes south of airport)
Phone +61 2 9529 9982
2.2 Is there a minimum purchase when shopping?
We do not have minimum order quantity you can purchase as few products as you wish.
2.3 Is there a printed catalogue?
As our product range is so extensive and constantly changing we cannot supply a printed catalogue.
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Payment
3.1 Why don’t you process credit card payment over the internet and ask for phone number instead?
Our website is not secure and we are unable at the present to process Credit card transactions over the internet we ask for a telephone number and do not store details for your safety.
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3.2 I have selected the incorrect payment option at checkout what can I do?
Please send us an email info@beadthemup.com.au with name correct payment option.
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Shipping
4.1 When can I expect my order?
Your order will be sent on the day that payment is received into our bank account
- for credit card payments expect delivery within 3 days of payment
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for direct deposit up to 7 days for delivery
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for cheque up to 9 days for delivery
4.2 I have not received my order yet?
If your order has not been received in the allowed time please confirm with us that your parcel has been shipped and then contact Australia Post.
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